Would you be interested in duplicating your Work Orders, to save time and re-typing?
If so, it’s as simple as the click of a button.
Locate the Work Order you wish to duplicate, and click View to open it:
Next, click the Duplicate Button:
You will see in the Status field, it will say: “Duplicate of _ _ _ _”.
You can change the wording in the Status field to Indicate whatever Status your Work Order is in, such as: “New, Open, In Progress or Complete”. You can type anything you like into the Status field:
*Please note: at this time, if you have Parts Inventory turned ON, the duplication process will NOT copy any Parts over to the duplicated form. Parts will need to be added to the duplicated Work Order, by hand:
However, if you have Parts Inventory turned OFF, the Parts WILL copy over to the duplicated form:
Give the Duplicate function a try, and let us know what you think. We appreciate your feedback.
Were you once receiving New AD Email Notifications from us, but don’t seem to be lately?
It’s possible that AUTO-SPAM is the culprit!
If you’re not familiar with the concept of Auto-Spam, it’s fairly simple to understand, but not so simple to reverse.
Each email provider (Gmail, Yahoo, Hotmail, etc) has their own security system in place. They decide when an email could be a threat, and they act accordingly, typically marking it as spam, or bouncing it out entirely, so you never even see the message.
What triggers these providers to block, bounce, or mark emails from us as Spam?
Message ignored, rarely or never opened
Message frequently deleted, without ever having been read
When messages (from us or someone else) stack up in your inbox, your provider is paying attention.
THEY decide that if you are not interested, it’s highly possible that these ignored message are spam, whether it is true, or not.
Here’s what our email may look like, if it makes it through:
If you use GMAIL:
Go to your Spam folder, locate the email from us, click the checkbox and click “Not Spam“.
Or, open the message and click the “Report not spam” button (at top):
When you click “Report Not Spam”, the email is automatically placed back into your standard Inbox.
So what happens if your email provider completely rejects our message and bounces it out?
That means:
You never know we tried to send a message.
You are marked as “bounced” and we are notified.
WHAT HAPPENS NEXT?
Initially, if you are marked as Bounced and we are notified, then we must flag your account as bounced, and halt further messages from reaching you.
WHY?
After so many bounces, our own email provider detects something is wrong and reports us for sending spam, even though it is not, and flags us, possibly to the point of shutting our service down.
Now that is bad news for everyone.
As a preventative from possibly being shut down, we must halt future messages from going out, to those providers who have either marked us as spam, or bounced our email back to us automatically.
WHAT CAN BE DONE ABOUT IT?
Go into your Spam folder, locate our message, and mark us as “Not Spam”.
*But, it doesn’t stop there. If you would be so kind as to let us know you’ve done this, we will then turn your notifications back on, and hope it reaches you, the next time a New AD is issued.
One final effort would be to add support@airworthinessdirectives.com to your Contact List, so we are considered a “safe” sender.
If you’d like to Inactivate a Customer, instead of deleting them entirely, it’s a fairly simple process. Here’s how:
Click on My Customers
Locate the Customer and click the View button. (*If you have a long list of customers, we suggest typing their name in the Filter Search, to locate them faster):
3. In the Customer screen, locate and click on the green Active button:
*Changing status to Inactive will retain the customers records, but this customer will no longer be allowed to be attached to Aircraft, AD Compliance Reports, Work Orders and Forms.
They are now Inactive.
If you wish to later Reactivate the Customer, simply click on the Inactive button:
*Changing status to Active will allow this customer to be attached to Aircraft, AD Compliance Reports, Work Orders and Forms.
They have now been reactivated.
If you would like to permanently DELETE a Customer, click here to learn how:
Did you notice some differences when working on a Logbook Entry?
We’ve made a few changes in appearance and layout, for the purpose of what is called WYSIWYG, meaning What You See Is What You Get.
The screen is now arranged to look as close to your final print out as possible.
A few changes you will notice are the placement of the buttons, which are now on the left side of the screen . There are quite a few buttons:
1. PRINT, for the small sticker labels. (We recommend one sheet of 4 labels, size, such as those by Avery 5168 (Laser) /8168 (Inkjet)
2. SAVE, allows you to save your changes. We encourage you to click Save quite often.
3. And a toggle button between SMALL LABELS (5168/8168) VIEW and FULL PAGE VIEW, to display what an 8.5 x 11″ sheet looks like. Remember, you can trim the page down to fit into the logbooks.
When you are in the SMALL LABEL layout, the screen will display a small box to emulate a 3.5 x 5″ sticker label (such as Avery 5168/8168):
Click PRINT and select which location you need your label to print on: Top Right, or Top Left, Bottom Right or Bottom Left:
*Only the first 11 rows will print. If you need more room, we recommend you use Full Page View.
When you’re in the FULL PAGE layout, the box will appear larger, to emulate an 8.5″ x 11″ sheet:
Click PRINT and select which style you prefer: Auto-Expand (recommended), or Single Page.
*We recommend you use Auto Expand print option so that your data will not be truncated. Use of single page print option will truncate your data after 53 lines.
To make your Company Name/Logo appear/disappear, go to Account Options in My Profile.
Thank you for waiting as we worked towards fixing the issue. Everything should be working well now. Please let us know if you have any questions, by emailing: support@airworthinessdirectives.com
===================
We are aware there is a bug within our Logbook entry tool, and are working quickly to resolve it.
By customer request, the option to choose your Currency Symbol, (or to display none), has been added.
By default, the currency symbol is the US Dollar, however, that can be changed to any international symbol, or you have the option to display no currency symbol at all.
Another option is to keep the default dollar and cents separator as a decimal, or change it to a comma, which is common in several countries outside the US.
To change your currency symbol, go to My Profile and click the blue “Change” link:
You will see a list you can scroll through to locate the symbol you want. Click to make a selection:
Then click the Change button to confirm:
You will see the Symbol change in:
My Invoices
Invoice Summary
Invoice Payments
My Work Orders
My Parts list
Note: The symbol will NOT change in your Billing Receipts, because the amount on your Receipt is in US Dollars.
The symbol will also NOT change if it is built into an FAA Form or other Custom Form.
Next is to either leave the Dollar and Cent separator as is, defaulted to a decimal point (.), or you can change it to a comma (,).
To change it to a Comma, click on the Comma button, making it turn green:
Just as with the Currency symbol, you will see the Comma change in:
My Invoices
Invoice Summary
Invoice Payments
My Work Orders
My Parts list
Note: The Comma will NOT change in your Billing Receipts, because the amount on your Receipt is in US Dollars.
The Comma will also NOT change if it is built into an FAA Form or other Custom Form.
Do you use the Parts List and Invoice tools? If so, would you ever like a list of what Parts were Invoiced, when, in what quantity and rate?
If so, get to know the Monthly Invoice Parts Summary list.
It’s just a few clicks away, and you’ve got a quick glance at what Parts were Invoiced. Here’s the short version how to get there (scroll further down for visual instructions):
Main Member Dashboard
My Invoices(left navigation panel)
Invoice Summary(orange button, top middle)
Select Year(drop-down list)
Get Summary(orange button)
Parts Summary(white button, top middle right)
Follow these visual instructions step-by-step to view your Invoice Parts Summary:
1. Main Member Dashboard
2. My Invoices(left navigation panel)
3. Invoice Summary(orange button, top middle)
4. Select Year(drop-down list)
5. Get Summary(orange button)
6. Parts Summary(white button, top middle right)
7. View your Summary List:
Note: At the moment, there is no built-in Print button to click on, but you are welcome to use your browser’s Print options. Screen-snap is also an option.
Product Improvement, by popular request: Attach Documents to Work Order Discrepancies
A number of customers thought it might be helpful to upload external documents to individual Discrepancies in the Work Orders, to keep things in order, and we agreed.
What kind of documents?
You can upload whatever you need to accompany the record.
What formats are accepted?
*.jpg, *.jpeg, *.png and *.pdf ONLY. (No Word or Excel docs at this time).
Max file size: 4MB
Here’s how to upload:
1. View/Open the Profile you want to add the documents to:
2. Click on View to open an existing Discrepancy, OR click the +Add button to make a NEW Discrepancy line:
3. Click the +Add Document button:
4. Click the Choose File button, and select the File you want. Add a Name and a Date to the file, and click the Upload button:
You can also DELETE a Document if no longer needed.
Click on the file you want to delete:
Click the Delete button:
Choose Yes. This is permanent. Select Cancel if you’ve changed your mind:
Give it a try and let us know what you think. Your feedback is appreciated!
