Add a Maintenance Release to Logbook Entry to Eliminate White Space

In the Logbook entries, we know the “white space” is not appealing, and we offer two work-arounds for that.

Solution 1:

If you prefer the small labels, size 3.5 x 5, follow these steps:

1.   View/Open the Logbook entry you want to edit.

2. Click the blue speech bubble  next to the word Maintenance Release.

3. Under the Common Maintenance Release Templates section, select the “Signature” option:

Inspector Signature
Cert #: [certificate number]
Date: [date]

4. Click the green button that says: “Append Maintenance Release to LSSR Comments”.

You will see that the Signature line has been added under the last word of your text.  You can EDIT the signature line that was just added. Click SAVE!

5. Print your Logbook entry on sticker or paper, manually cutting the excess white space off the bottom of your sticker or paper, with scissors or a paper cutter.

6. Adhere the print out to the Logbook, then sign & date.

Below is an article on our Help Blog that explains the Maintenance Releases, in general.  You can copy and paste some of the Releases in the article and paste them into your Logbook entry, if you like:

– – – – – – – – – – – – – –

Solution 2:

The 2nd work around is a quick fix that immediately eliminates the white space, and that is to use the “Full Page View“, which is an 8.5 x 11 sheet of paper, which you would then “Print with Auto Expand” and manually cut off all white space below your writing.

1. Open the Logbook entry, and click the Full Page View button:

2. Click Print button and select Auto Expand:

You will see that the bottom signature lines comes right underneath the text, leaving no white space;


More questions? Need help? Contact us at (540) 217-4471
9-5 Monday -Thursday, Eastern Time
Closed Friday-Sunday

AD Toolbox Appearance on Mobile Devices

The AD Toolbox often has a different Appearance on Mobile Devices.

Why?  Smaller screens require a different layout, to fit an entire website and retain full functionality, in a smaller space.

The two mobile devices used the most are:

    • Smart Phones
    • Tablets

An important key is knowing about the TRIBAR in the upper right hand corner of your mobile device.  This is where the MAIN MENU will be found.  Click the TRIBAR to perform nearly all functions:

Here is what the Main Menu will look like:

If you can’t find something you’re used to seeing on a larger screen, we recommend you keep scrolling down, as that item may be towards the BOTTOM of your screen.

Remember, everything is going to look different, but will still be there!

This is the Member Dashboard, on Mobile:

This is the LOGIN screen:

Need to Logout?  Get yourself to the Member Dashboard.  There you will see LOGOUT towards the upper right hand corner of the screen.

A tablet offers a better view than a SmartPhone.  We encourage you to try it on a Tablet for better visibility and for entering information.


Is there an APP for the AD Toolbox?

Not at this time.  The Site is accessible via mobile web browser.


Have questions?  Need help?  Contact us at (540) 217-4471
9 AM -5 PM   M-Thurs Eastern Time
Closed Friday thru Sunday

Managing SubUser Accounts

If you have a MultiUser Account, it’s important to know how to manage your SubUsers.

Below are specific instructions for the different areas in a SubUsers account:

Email Address MUST be Unique & Valid
Each SubUser must have a unique username.  Our system uses a valid email address as a username.  *If their email occurs elsewhere in our system, that email address cannot be used again, and an alternate email must be assigned to them.

Change a SubUser’s Email Address –  LOG OUT REQUIRED
In order to make changes to a user’s email address, they must be logged out first. If they are not, they will lose access to your account once changes are made. Please verify that they are logged out (not just closing the browser window) before making changes.

Send us an email at for more information.


Need help? Contact us 9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday

About Work Order Discrepancies

After you’ve created a new Work Order, it’s time to start filling it in.  Here, we’ll go into detail about Discrepancies and Corrective Actions.  There’s a lot of ground to cover, so let’s get into it!

New Work Orders won’t have any Discrepancies, so you have to ADD them.  Click the blue +ADD button:

There’s a lot you can do in the Discrepancy screen:

-Add Discrepancy
-Add Corrective Action
-Add Labor Hours
-Add Labor Rate
-Add Parts Used
-Add a Document
-Convert it to a Logbook Entry
-Create another New Discrepancy

Once you’ve filled in all the different areas and SAVE, it will start to populate the main Work Order screen:

Once you have the Discrepancies in place, you can  Print, or Convert the Work order to a Logbook Entry or Invoice, to send or give to your Customer.

Another option is to Select specific Discrepancies to Print, or Convert to Logbook Entry or Invoice.  Click the article link below to learn about Select Discrepancies:

Selective Discrepancy Printing


Have questions? Need help? Contact us at (540) 217-4471
9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday

Download and Save all documents to a computer or mobile device

Although your Data is “in the cloud”,  active Subscribers can Download and Save all documents to a computer, or mobile device.

Every Report and Form you create can be printed to PDF, then Saved / Downloaded to your computer, or mobile device.

1. First, click VIEW to OPEN the Report or Form.

2. Click PRINT.  This will display the document as a PDF file, on screen.

*In the case of AD Reports, click Print Layout Options:

3. Next, Save or Download the PDF to your computer, or mobile device.

    •   Icon for FireFox Save/Download
    •    Icon for Safari Save/Download

You can do this every time you make a new document, or revise an existing one.

Once you have the PDF files saved, you can UPLOAD them to a few different areas within the program:

Look for the Add Document button:


Have questions? Need help? Contact us at (540) 217-4471
9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday

Duplicate and Copy

Need to DUPLICATE or COPY an existing Form or Report?

What CAN be Duplicated or Copied:

    • AD Reports
    • Weight & Balance Revision
    • 337
    • Logbook Records
    • Work Orders

Can NOT be Duplicated or Copied:

    • Weight & Balance with CG
    • IA Activity Report
    • ICA Form
    • Aircraft Profiles

A common reason to Duplicate Reports or Forms is a new N-number assignment.  Here’s how to keep the records from an OLD N-number to the NEW N-number:

    1. First, you will need to create a brand NEW Aircraft Profile for the new N-Number, by MODEL SEARCH.
    2. Next, Duplicate or Copy any original records, from the OLD/original N-number, that you want to go into the NEW Aircraft Profile.
    3. For each copy, be sure to CHANGE THE OLD N-NUMBER to the NEW N-Number!
    4. Next, open the NEW Aircraft Profile and LINK anything that you’d copied earlier.

BUTTONS to look for, when ready to Duplicate or Copy a Report or Form:

Duplicate button:

Copy (for AD Reports):

Most times, the Copied or Duplicated document will display TODAY’S DATE on it, so it’s easy to find when searching for the record.


Have questions? Need help? Contact us at (540) 217-4471
9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday

All about Invoices

When your work is done and it’s time to send your Customer an Invoice, how do you go about it?

We offer an Invoice that is more than just a template.  It’s integrated with your Aircraft Profiles, your Customer List, Work Orders and Parts Inventory.

If the work is still “in Progress” and you’d like to offer your Customer a QUOTE, you can easily watermark your Invoice temporarily with a QUOTE stamp.

When they agree to the Quote, you can remove the stamp and present them with the Invoice.

Once they’ve paid the Invoice, you can mark it with a PAID IN FULL stamp:

And if they happen to go past the Terms window, you can mark the Invoice with a PAST DUE stamp:

In addition to these few mentioned features, there are plenty of other helpful functions of the Invoices.  We encourage you to LOGIN and give them a try.


Have questions? Need help? Contact us at (540) 217-4471
9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday

Use Existing Email when Subscribing or Renewing

Attention Free Trial users, and Expired Customers:

If you’re free trial OR Subscription has expired and you’re ready to purchase OR Renew, please do so using the SAME Email that you currently have with us.


Because your EMAIL address is also your USER NAME and Account IDENTIFIER.  It is more than just an email.

If you use a DIFFERENT Email, you are essentially making an entirely NEW empty account, which will not contain any of your previous work.

Yes, occasionally, there are some folks who will TRIAL with a personal email, then SUBSCRIBE with a work email.  This is fine, just know that when you use a different EMAIL, you’ll starting over with an empty account.


Have questions? Need help? Contact us at (540) 217-4471
9 AM -5 PM M-Thurs Eastern Time
Closed Friday thru Sunday