Multi-User Account: Update Your Name, Company Name, Email Address, etc

Wondering how to update or change the information for a Multi-User account?

On a Multi-User account, you can update your:

      • Company Name
      • Address
      • Phone
      • Logo
      • Password
      • and Users Names, Cert #s and email

*For security and account reasons, we have to change your master account EMAIL from our end here. Please call or email us to get that changed.  We cannot update your account email u less you are fully Logged Out of your account.  Closing the browser window with the red X is NOT logging out.  You must click the word “Logout”.  Once you are absolutely logged out, let us know.  Wee can then change your account email address.

Click MY PROFILE (in the upper right hand corner of your screen), and make any updates needed:

Click the Multi-User Manager button to Edit Users Name, Cert # and Email address and email notifications, Add or Delete a User entirely:

Just click the EDIT button to make individual User changes, including Email Notification Preferences:


Have questions?  Need help?  Contact us at (540) 217-4471
9 AM -5 PM   M-Thurs Eastern Time
Closed Friday thru Sunday

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Author: April Zook

April Zook enjoys announcing news and updates for the A.D. Toolbox Online, which is an IA Regulatory Library and more, produced by Zook Aviation. Come visit our site at for all your Regulatory needs, and more!