Did you submit an application for IA Renewal on the FAA’s IACRA page?
If so, please note that they encountered a data loss from Feb 27 to March 1, 2023, seen here: https://iacra.faa.gov/IACRA/Default.aspx
IACRA – Help and Information
Activity in IACRA that was completed after the restore date and time (11:45 PM central, on Sunday evening, February 26) through March 1st:
Existing applications not completed and submitted during this time frame – The user console may not display the correct application status. Contact the Airmen Certification Branch, if you completed a practical test and didn’t submit the application for assistance 1-866-878-2798 Monday-Friday 7:30 AM to 3:30 PM CDST or send an email to 9-AMC-AFS760-Airmen@faa.gov
New Registration – New users who registered in this time frame will need to reregister in IACRA. You will obtain a new FTN with the new registration.
User Profile Updates – Any updates that were made to your User Profile will need to be reentered in IACRA.
New Applications Initiated (Other than Remote Pilot – Self Certified) – Applications created but not submitted during this time period will need to be recreated.
Applications approved and submitted certifying officer and self-certified remote pilot applications – No further action at this time. The data from the applications was recovered and submitted to Registry but the information will not show in IACRA.
Applicants who Obtained an FTN to take a Knowledge Test – Users who registered in IACRA during this time frame will need to obtain a new FTN. The previous FTN will not be recognized in IACRA. If a knowledge test was completed during this time frame using the previously issued FTN, the completed knowledge test will still be able to be associated in IACRA by using the knowledge test ID.
More questions? Need help? Contact us at (540) 217-4471 9-5 M-F Eastern Time