Do you need to change or update the IA Name and/or Cert # in your account?
If so, there are different ways to go about this, for Singe User and for Multi-User accounts. Please find your account type below for specific instructions:
SINGLE User Accounts:
You will need to CONTACT US to have the IA Name and/or Cert # changed or updated. This is done for security reasons.
MULTI-User Accounts:
1. Go to My Profile:
2. Click the Multi-User Manager button:
3. Look over the User list to find the one you want to change:
4. Click the EDIT button in the User row that you want to change:
5. Type the changes and click SAVE:
You are finished.
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More questions? Need help? Contact us at (540) 217-4471
9-5 Monday -Thursday, Eastern Time
Closed Friday-Sunday