Would you like to see all the documents for a single Customer? You can by clicking on that Customer’s record. There you will see AD Reports, Forms, Work Orders and Invoices. And as usual, you’re able to Edit your Customer’s contact information, should they have a new address or phone number.
Trying to return to the Member Dashboard, but not sure how? Click on the small red toolbox in the upper left hand corner of your screen. This will take you back to the Member Dashboard every time:
If you’re on a screen where the small red toolbox is not showing (such as the PDF view of a document), just hit the back arrow in your browser to return to a screen where the toolbox appears. Then you can click on the small red toolbox to return to the Member Dashboard.
If you want to show the Total for all your Invoices, you can create a summary by year. Here’s how:
Access your Invoices either by:
Clicking “My Invoices” on the left panel:
Or, by scrolling down in the middle of your screen (on the Member Dashboard) until you arrive at the “My Service Invoices” section. Click on the link in the header that says “My Service Invoices”:
Once you’re on the “My Invoices” page, click the “Invoice Summary” button:
Lastly, select the Year, by clicking the drop-down list, and hit the “Submit Query” button. Your Invoice Total for the year will be displayed to the right:
Once you’re finished, you can either return to your Invoices by hitting the “Return to My Invoices” button, or return to the Member Dashboard by clicking the small red toolbox at the upper left side of your screen:
If you’ve been wondering how to delete an AD Report, it’s pretty simple:
1. Open the exact AD Report you wish to permanently delete.
2. On the left hand side of your screen, there is a button called “Delete ThisReport“. Click the button:
3. You will see a message asking: “Are you sure you want to delete this report? Once report is deleted, it is lost permanently. The report cannot be recovered.” Choosing Yes will permanently delete the report. Choose and click either button: Yes, Delete Report, or No Cancel the Request:
When in an AD Report, you can view “suggested” Appliances for your Airframe. If you’ve also added engine(s) and propeller(s) to your Report, appliances will be suggested for those as well.
Open your AD Report. Towards the lower portion of the header area, click on the Suggested Appliances link. It will take you to a list of “suggested” Appliances where you can check mark the ADs you wish to add to your Report.
From within the list, check off any Appliance ADs you’d like to add, then click the Add Appliance ADs button. This adds them to your Report. Lastly, click the Return to Report button to go back to viewing your Report. There, you will see the new Appliance ADs towards the bottom of your Report.
*Please Note: The Appliance ADs in this list are “suggested”, and are not a replacement for the process of searching for ALL Appliance ADs that may be applicable to your Airframe, Engine and Propeller.
If you wish to view ALL Appliance ADs, click the Select Appliance ADs link. It will take you to a list of ALL Appliance ADs. From there, check off any ADs you’d like to include to your Report and click the Add button. You will automatically be taken to your AD Report, where you will see the ADs you just added, towards the bottom of your Report.
A nearly impossible to obtain Viking Air Ltd Service Bulletin has been added to the AD Toolbox’s Library.
Even though this Viking Service Document was incorporated by reference in Airworthiness Directive 18-19-11 (which means it is legally available to everyone), it was seemingly impossible to obtain from the manufacturer.
In the interest of aviation safety, we want to make it available without cost to anyone who needs it.
The new “Dynamic” Print Options have been released and can be found within your AD Reports.
Open any AD Report. From the left side panel, choose Print Options.
From there, select any print style that says “Dynamic“. You will notice how the text boxes expand to fit all your notes. No more cut-off, minimized or truncated words when printing. Give it a try and let us know what you think!
Updating an old AD Report with New ADs is easy. Here’s how:
First, open the AD Report you’d like to Update. There are several ways to do this:
A. From the Member Dashboard, go to the left panel, click AD Reports, then My Cloud Reports. From there, choose from the list that appears, or:
B. Also on the Member Dashboard, you will see a list of your AD Reports in the center of the screen. Click on the Report you want to access, or:
C. Click on My AD Compliance Reports for a complete list of AD Reports.
Once you’ve opened the old Report, go the left panel and click Report Options. From there, choose Update with New ADs.
If there are any new ADs that have been issued since the original Report date, a list of applicable ADs for that airframe, engine(s), propeller(s) and all appliances will be shown.
If you want all the ADs in the list to be added to your report, simply click the “Update My Report” button.
If you want to remove some ADs, uncheck the boxes next to the AD number, then click the “Update My Report” button.
Now your new Report will have the most current ADs. The newly added ADs will be marked with a gold star. ⭐
Note: The “Update with New ADs” function duplicates the old Report, adds the New ADs, and stamps it with today’s date. For historical preferences, the original old Report will stay intact, unchanged. You can always delete the old Report if you no longer wish to retain it.
When on a computer, and your window is too narrow, you might notice that the left sidebar of your Dashboard has disappeared. All you need to do is widen your screen. Here’s how:
With your mouse, hover over the right edge of the window until the double-headed arrow appears.
Left-click and drag the arrow to the right, which will widen the window. Keep dragging right until the left sidebar reappears.
This is how your screen should look once the left sidebar has reappeared:
If the sidebar does not reappear, or you are using a mobile device, such as a tablet or phone, just click the small tribar menu in the upper right side of your screen. That will bring up all the functions you are looking for.
Have more questions? We’re happy to help! Contact us at: