If you have a MultiUser Account, it’s important to know how to manage your SubUsers.
Below are specific instructions for the different areas in a SubUsers account:
Email Address MUST be Unique & Valid
Each SubUser must have a unique username. Our system uses a valid email address as a username. *If their email occurs elsewhere in our system, that email address cannot be used again, and an alternate email must be assigned to them.
Change a SubUser’s Email Address – LOG OUT REQUIRED
In order to make changes to a user’s email address, they must be logged out first. If they are not, they will lose access to your account once changes are made. Please verify that they are logged out (not just closing the browser window) before making changes.
Click below to read more about Multi-User account management:
Multi-User Account: Update Your Name, Company Name, Email Address, etc
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